TERMS AND CONDITIONS

Welcome to the website store.palermocalcio.it The official online store of the U. S. Città di Palermo S.P.A. The products for sale on store.palermocalcio.it are distributed by Palermo Football store.

Trademarks, logos and other distinctive signs of various kinds present on the site belong to their respective owners.
The use of trademarks, logos and other distinctive signs including reproduction on other Internet sites by unauthorized third parties is prohibited.
The contents of the site (texts, graphics, images and animations) are protected by copyright; It is therefore prohibited, the reproduction of images and their publication in any form without written permission of Palermo Football Store.

Each purchase of merchandise through the site applies the following

Art. 1 – DEFINITIONS

1.1. “Website” is the Internet site store.palermocalcio.it, dedicated to the sale of the official merchandising of the U.S. Città di Palermo S.P.A.

1.2. “Customer” is the subject (natural or legal person) who makes the purchase on the site, accepting the general conditions of sale.

1.3. Palermo Football Store, based in Via Maqueda 397 – 90133, Palermo – P. IVA N. 07450530964, is official licensee of the U. S. Città di Palermo S.P.A.

1.4. “Order” is the request form of the goods for sale, compiled by the customer through the site.

1.5. “Products” are the goods placed for sale on the site, according to the general conditions of sale.

1.6. “Personalized Products” are the goods characterized on request and specific indication of the customer.

1.7. “Price” is the consideration of the sale of goods only.

1.8. “Contract” is the distance contract which has as its object the sale of the products, according to the general conditions of sale.

Art. 2 – TECHNICAL PROCEDURES FOR CONCLUDING THE CONTRACT

2.1. The products are placed on sale according to the terms and conditions of the contract published on the site at the time of the order.
2.2. In order to proceed to a purchase, the customer must follow the following procedures:

• I) Select the product and press the “Add to Cart” button: At that point the summary of the main characteristics of the selected product will appear and the total price due, including shipping costs (excluding only of any customs duties, where due) and taxes;
• II) Press the “Finish Order” button and fill in the Request form (“Billing Details”), indicating the chosen payment method; The customer, before proceeding to the next phase, is obliged to verify the accuracy of the data entered, the truthfulness of which is responsible;
• III) Take a look at these general terms and conditions by activating the relevant button and express the acceptance of the same by clicking on the box next to the words “I accept the terms and conditions of sale”;
• IV) Press the “Place order” button: The button will highlight, as in the law, that the forwarding of the order implies the obligation to pay the goods you are about to buy.

2.3. Following this the customer will receive a confirmation of the order in which the typology of the products ordered, the price of each of them, the relative taxes, the delivery costs, the method of payment chosen and will be reported the subsistence Of the Faculty of withdrawal referred to in the following art. 8, exercisable by remembering its assumptions.
2.4. The contract is concluded and binding for the parties when Palermo Football Store transmits to the customer the order confirmation to the e-mail address indicated in the registration to the site.
2.5. The contract will be filed with the faculty for the customer to have access
2.6. The realization and supply of the customized products offered for sale through the site is subject to a specific request from the customer, to be formulated following the indications on the site itself. In order to purchase these products, prepayment is required and the right of withdrawal from the purchase agreement is excluded.
2.7. In addition to Italian, the contract can be concluded in one of the following languages: English.

Art. 3 – TIMING AND MOOD OF DELIVERY

3.1. The delivery of the products at the shipping address indicated by the customer in the order is made by express Courier (SDA for Italy-UPS for abroad)
3.2. Product delivery time: 48-72 hours for Italy, 72-96 hours for Europe, 4 or more working days for non-European countries, spent 24 hours from the date of receipt of the order by the Palermo Football Store. The times are indicative and not strictly binding for Palermo Football Store. In any case the delivery will be at the latest within thirty days from the date of conclusion of the contract.
3.3. In the event of non-delivery of goods within the agreed deadline or within the period of thirty days, the customer must invite Palermo Football Store to carry out the delivery within an additional period appropriate to the circumstances and is entitled to resolve the Contract only if the additional period thus granted should expire without the goods being delivered to it.
3.4. In case of unavailability of one or more products, after the confirmation of order, Palermo Football Store will give notice to the customer by mail, except to proceed to the shipment of the remaining products ordered by the customer. In This case the contract will remain valid only for the products actually shipped and the customer cannot refuse the partial delivery or payment of the goods actually delivered, nor shall he be entitled to obtain compensation or indemnification, but only to Receive the return of the price corresponding to the product or products unavailable, where already paid.

Art. 4 – REGISTRATION

4.1. To make the purchase of the products it is necessary to make a preliminary registration. Registration is free, fast and does not entail any obligation to purchase. When the first order is carried out, the customer will be automatically registered and receive a confirmation email. The customer undertakes to communicate correct, truthful and complete data concerning: Personal information, contact details, other useful informations for the fulfillment of the order.

4.2. The customer is obliged to retain a copy of the purchase confirmation sent by ordini@palermo-store.it to the e-mail address indicated by the customer in the registration to the site.

Art. 5 – PRICE PAYMENT AND INVOICE

5.1. The prices are expressed in Euro (€) and include the value added tax (VAT) in force for the respective product categories in which they belong.
5.2. The total price resulting from the end of the order is inclusive of shipping costs, but not of any customs duties and/or additional taxes on the sale, necessary for the importation of the goods into foreign territory. Any additional charges for customs clearance operations shall be borne solely by the recipient of the shipment.
5.3. The payment of the price must be made at the time of the order with prepayment by credit card or bank transfer.
5.4. The invoice will be issued when the Palermo Football Store receives the payment of the order.
The document will be sent to the requester in digital format by email or placed inside the package.

Art. 6 – FORCE MAJEURE

6.1. In the event that the contract may not be executed, even in part, by the unavailability of the goods or for another cause of force majeure, Palermo Football Store nor will give communication by mail to the customer within thirty days from the day of the transmission of the order and will be freed from all its obligations, save the reimbursement of the amount possibly already paid by the latter.

Art. 7 – COPYRIGHT AND TRADEMARKS

7.1. The contract does not confer on the customer any rights on trademarks, logos and other distinctive signs of any kind present on the site, nor on its contents.

Art. 8 – RIGHT OF WITHDRAWAL

8.1. According to the provisions of the Artt. 52 and SS. D. LGs N. 21/2014, the customer-consumer has the right to withdraw from the contract, without penalties and without the need to specify the reason for it, no later than fourteen days after receipt of the goods (or, in the case of multiple goods ordered by one order and delivered Separately, from the day on which the customer or a third party designated by him, other than the carrier, acquires the physical possession of the last good).
8.2. For the purpose of exercising the right of withdrawal, the customer must, before the expiry of the period referred to in the preceding paragraph, inform Palermo Football Store of his decision:
A) by sending written notice to the following address:
Palermo Football Store – Via Maqueda 397 – 90133 Palermo
Within 14 days of receipt of the products. This communication can be sent by mail, e-mail info@palermo-store.it
8.3. In case of exercise of the right of withdrawal, the customer is obliged to return the goods received at Palermo Football Store, sending it to his seat in Palermo, Via Maqueda N. 397 (CAP 90133), without undue delay and in any case within fourteen days of the date on which it communicated its decision to withdraw from the contract; The term shall be deemed to be complied with if the customer resubmits the goods before the expiry of the fourteen-day period.
8.4. The direct cost of returning the goods is borne by the customer.
8.5. The customer is obliged to return the goods in a intact state of preservation and with original labels not removed. The packaging of the products must be accurate, in order to safeguard the original casings from damages, affixes of writing or labels. The consumer is responsible for the decrease in the value of the goods resulting from the manipulation of the goods other than that necessary to establish the nature, characteristics and functioning thereof.
8.6. Where the right of withdrawal has been exercised in accordance with the above provisions, Palermo Football Store will, within thirty days of receiving the notice of withdrawal, return to the customer all payments received, in relation The order to which the withdrawal refers, where this does not result in the customer costs arising from reimbursement; However, in the sense of art. 56, paragraph III, d. LGs. n. 21/2014, is the faculty of the Palermo Football Store, the ‘ withhold the refund until it has received the goods.
8.7. The right of withdrawal is the faculty of the only natural persons acting for purposes unrelated to the entrepreneurial, commercial, craft or professional activity which may be carried out (consumers). Therefore, they are excluded from the right of withdrawal dealers and companies.
8.8. The right of withdrawal is also excluded, pursuant to art. 59 d.lgs. n. 21/2014, in the case of the supply of personalized goods (see previous art. 2.6.), and of sealed goods which do not lend themselves to be returned for hygienic or health-related reasons and which have been opened after delivery.
8.9. Refunds or replacements on customised products are not made on customer’s express request (e.g.: Personalized products with names and/or numbers, with patches, with initials, except defective or damaged products); On intimate clothing and costumes; On Jerseys Following the change in the player’s jersey number or transfer to another team. For products at a discounted price (Outlet section, special Promotions) No refunds are made but substitutions are possible.

Art. 9 – RIGHT OF THE CUSTOMER IN THE EVENT OF NON-CONFORMITY OF THE PRODUCTS

9.1. In the event that the customer notices a defect in the conformity of the product, and is a consumer, the same may ask for the repair or replacement without expenses, where possible and not excessively costly, and if these are not possible or They would be excessively onerous, may ask for a reasonable reduction in the price or the termination of the contract. The termination of the contract is also excluded in the event of minor compliance defects.
9.2. Following the complaint Palermo Football Store will provide a reasonable time to withdraw the product at the customer and, after verification of the existence of the difference, the substitution of the same or, by remembering the assumptions, the partial repayment or Full price; It is however faculty of Palermo Football Store to propose alternative remedies available, as, as an example, the substitution of the product with other of different nature but equivalent value, chosen among those exposed on the site, or the release of a voucher of value Corresponding to the amount paid, to be used later by contacting the customer service; In the event that the customer agrees, Palermo Football Store will perform the remedial performance specifically proposed.

ART. 10 – PRIVACY

10.1. The data communicated by the customer necessary for the execution of the contract are processed in conformity with the provisions of D. Lgs. 2003 N. 196 With regard to the protection of personal data. For further information, the customer can consult the Privacy section of this website.

Art. 11 – COMMUNICATIONS

11.1. All communications between the parties shall be made in writing and sent to the address of the other party indicated, for Palermo Football Store, in these terms of contract and, for the customer, in the order by the same envoy.
11.2. The notices transmitted to the e-mail address of the other party, as identified above, are also validly sent in writing.

Art. 12 –APPLICABLE LAW AND JURISDICTION

12.1. The parties, by concluding the contract to ‘ senses of the preceding art. 2, agree that the same is governed by Italian law and subject to Italian jurisdiction, and that it is expressly excluded from the application of the United Nations Convention on Contracts for the International Sale of goods.
12.2. For any dispute concerning the validity, execution or interpretation of the contract and its effects shall be competent: A) The forum of the place of residence or domicile of the customer, if the customer is a consumer and is resident or domiciled in Italy; b) exclusively the Palermo forum, in any other case.